CDIS IT is the IT support organization of the Computer Sciences Department at UW-Madison.
Our mission is to support the effective, efficient, and secure use of information technology by Computer Sciences students, faculty, and staff in teaching, learning, research, and public service.
CDIS IT Documentation
On this site you may find documentation for the various services that the CDIS IT supports. Please see the sidebar to browse a listing of available help topics or search by keyword.
Remote Computer Access
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Students are not automatically authorized to use the CS Department VPN. Please use the Campus VPN (WiscVPN) unless you have a specific need for the CS VPN, in which case, contact it@cdis.wisc.edu for authorization.
Contacting CDIS IT
Please send problem reports and requests for service to it@cdis.wisc.edu. This is the best way to contact CDIS IT, and the best way to request service from CDIS IT.
Please provide as much information and context as possible in the email, and use a meaningful subject line, so that we can easily identify your request. Please use a “new” request (“new” email message, with a new Subject: line, without the CSL tracking number) for each new or separate request or problem. That allows us to assign the request to the appropriate staff, and track the request.
If you need additional assistance, one of our staff will contact you via email, to arrange an in-person or online meeting or consultation.